Customer Service Representative - State Farm Agent Team Member
Full Time • Sanford, NC
Replies within 24 hours
Benefits:
- Commissions based on performance
- Simple IRA with company match
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Company Overview: Jared Spencer State Farm Agency, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our team as a Customer Service Representative. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment.
Job Description: As a Customer Service Representative, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include:
- Engaging with customers through various channels, including phone, email, and chat.
- Providing friendly and efficient assistance with policy inquiries, updates, and claims.
- Utilizing digital tools and platforms to connect with a younger demographic.
- Collaborating with a dynamic team to ensure timely and effective issue resolution.
- Proactively identifying opportunities to enhance customer satisfaction.
Qualifications:
- Excellent communication skills, both written and verbal.
- Tech-savvy with a familiarity with digital communication tools.
- Customer-oriented mindset with a strong desire to exceed expectations.
- Previous customer service experience is a plus but not required.
Requirements:
- High school diploma or equivalent; college degree is a plus.
- Ability to multi-task, work at a fast pace, and manage time effectively without stress.
- Quickly make decisions
- Work without the desire to be micro-managed.
- A positive and proactive attitude towards learning and growth.
- Ability to work in a collaborative team setting.
- Willingness to obtain relevant insurance licenses (training will be provided).
Perks for Customer Service Representative:
- Competitive base salary with performance-based incentives.
- Comprehensive benefits package, including health insurance and retirement plans.
- Opportunities for professional development and career advancement.
- Fun and inclusive work environment with team-building events.
- Emphasis on work-life balance.
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
www.jaredspencerinsurance.com
www.jaredspencerinsurance.com
Jared Spencer State Farm Agency is an equal opportunity employer and encourages applications from individuals of all backgrounds.
Compensation: $42,000.00 - $52,000.00 per year
Are You Driven & Ambitious?
We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Jared Spencer - State Farm Agent!
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Apply now and let us put you on the path to success.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none